Release Date: 
Friday, July 9, 2021

Be one of the first 24 students in our Customer Service program! Sign up for an info session

Event Date: 
Tue, 07/20/2021 - 10:00am
Thu, 07/22/2021 - 6:00pm
Smiling customer service representative

Do you want to be a highly qualified frontline employee who helps customers achieve their goals? Careers in customer service help businesses grow and help customers succeed.

Demand is high for talented customer service professionals

There is a growing need for talented people in professional customer service roles. Our new program is starting this fall, and YOU can get in on the ground floor. Experienced faculty will help you gain the skills you need to earn a living wage in this fast-growing field.

We are working with major regional corporations that are actively seeking graduates from this program.

Sign up for an info session: Customer Service Professional Certificate of Achievement

We are offering two free information sessions to learn more about this great new opportunity. The program can be completed in one full-time semester.

Register here for the info session that works for you

July 20
10:00 am - 11:00 am
Sign up at the link above, or Join event at this Zoom link

July 22
6:00 pm - 7:00 pm
Sign up at the link above, or Join event at this Zoom link

Why choose a Customer Service career?

HFC’s Customer Service Professional Certificate of Achievement can help you build a great career path in an in-demand market. This program includes a collaborative of great employers across Metro Detroit offering many satisfying career opportunities.

  • Our collaborative group of employee partners across Metro Detroit offers a starting average wage of $16-$21 per hour.
  • Customer Service Representative is projected as the 6th largest occupation in Michigan until 2028.
  • Real-time data projects more than 12,000 opportunities in next 18 months in Southeast Michigan.
  • Demand data demonstrates a high volume of continuing hiring needs in southeast Michigan.
  • Customer service is a multifaceted career pathway that provides growth opportunities in many industries.

Get started!