Frequently Asked Questions

Next Steps After Admission

I Have Been Attending HFCC and I Have Additional Questions

Thinking About Attending HFCC and Need More Information?

How do I sign up for a tour of campus?

Visit www.hfcc.edu/tour. The available tour dates will show up on the web page.

I’m interested in learning more about HFCC. How do I request materials to be mailed to me?

You can request materials online at www.hfcc.edu/info.

Who do I talk to for HFCC literature to be sent to my organization/group, etc.?

E-mail enroll@hfcc.edu.

How do I apply for admission?

Apply online at www.hfcc.edu/apply.

How do I know what programs HFCC offers?

For a list of programs, visit the Programs page.

Does HFCC offer a GED program?

HFCC accepts students who have earned a GED certificate for admission to the College to take college courses. The M-TEC at HFCC offers GED testing.

Does HFCC have a childcare facility?

Yes, HFCC's Child Development Center provides state-licensed, quality child care for children no younger than 2 years and 9 months old to no older than 12 years old. Younger children must be toilet-trained. For more information and pricing visit the Child Development Center webpage.

Does HFCC have wireless access on campus?

HFCC students can get connected through free wireless Internet service on HFCC's main campus in Dearborn. For information on how to connect, visit the Wireless Campus page.

Can I eat lunch while I am on campus?

There are many dining options right here on campus. You'll find everything from a quick snack between classes to a gourmet meal complete with dessert! For information visit the campus dining webpage.

Does HFCC offer tutoring?

The Learning Lab at HFCC offers tutoring and study aids. Visit the Learning Lab website for more information.

Do you have athletics at HFCC?

Yes. For more information, visit Athletics page.

Do you have student clubs at HFCC?

Yes. To learn more, visit the Student Activities page.

What events are happening on campus?

A list of news and events is available online at the HFCC News page.

How do I find information on other support services and resources available at the college?

Answers to many questions can be found on the website. Use the search box at www.hfcc.edu. You can also view a list of selected support services online at the faculty and support staff page.

How do I earn credit by CLEP (College Level Examination Program)?

CLEP testing is available at M-TEC at HFCC's MTEC center. You can view a list of HFCC equivalent courses here.

Do you offer Counseling Services?

HFCC is dedicated to providing students with a comprehensive program of counseling services. For information on services provided visit the Counseling webpage.

I’m not sure what career is right for me. Do you have Career Planning Services?

Yes, our Counselors assist students in the lifelong process of choosing, planning, and preparing for appropriate careers. For more details visit the Counseling page.

How do I know if there will be jobs available in my field?

The Job Placement Office provides career services by partnering with prospective employers to provide job search assistance to current HFCC students and graduates. Find more information online at the Careers page.

I have an IEP. Can I use that at HFCC?

Assisted Learning Services provides accommodations to students with disabilities to overcome barriers to education through supportive services. In addition, Assisted Learning Services provides tutoring services to students in career and technical education programs. For more information, visit the Assisted Learning Services page.

I am a student in a non-traditional career. Is there any support available to help me?

The Student Outreach and Support Office (SOS) offers counseling and support groups. We'll help career education students determine eligibility for Perkins Grants. For more information, visit the Student Outreach and Support page.

Can I apply for scholarships at HFCC?

Yes, you can search for scholarships and apply online at the Scholarships page.

Do you have a library?

Yes. Visit their website at library.hfcc.edu.

I am a veteran. How do I receive help in order to use my veteran benefits?

Visit the Veterans home page or contact:

Certifying Officials:
Gail Bock
Rachel Kristensen
phone: (313) 317-6837
fax: (313)845-9825
veterans@hfcc.edu

HFCC Welcome Center
5101 Evergreen Road
Dearborn, MI 48128-1495
8:00 a.m.-6:30 p.m. Monday - Thursday
8:00 a.m.-4:30 p.m. Friday

How do I know if I am eligible to earn college credit for classes I took in high school?

Check with the Office of Secondary Partnerships.

When does the next semester begin?

View the Academic Calendar at www.hfcc.edu/calendar.

I’m Ready To Be A Student – How Do I Apply For Admission?

How do I apply for admission?

Apply for admission online at www.hfcc.edu/apply.

I am an international student. How do I apply?

You can apply online. More information is available on the International Admissions webpage.

I was a student at HFCC before. Do I need to re-apply?

No, you do NOT need to complete another application. Visit www.hfcc.edu/steps to complete the other steps to enroll.

I am a high school student and would like to take college classes. What options does HFCC offer?

We offer Dual Enrollment and Advancement Plus options. Visit the Dual Enrollment webpage for more information.

I am attending another college and would like to take a class at HFCC. How do I apply to be a guest student?

Complete the Michigan Uniform Guest Application at www.hfcc.edu/admissions/steps-guest. Once we receive and process your application, you will be notified of the approval and how to register.

Is there any application fee?

Yes, the application fee is $30. You do not need to pay it at the time you apply online; it will be billed to your account.

Submitting Proof of Meeting Admissions Requirements – Transcripts

How do I send you an official transcript?

For tips on obtaining official, final copies of transcripts, visit this page.

I attended high school or college overseas. How do I send an official transcript?

For details on what type of evaluation you will need, visit the transcript request page.

My high school states they can only give me a copy of a transcript. They can’t mail it to you. What do I do?

HFCC accepts official transcripts, which are those academic records mailed from institution to institution and are not handled by the student. We use the Official Transcript Definition provided by the Michigan Association of Collegiate Registrars and Admissions Officers (http://www.macrao.org/Publications/OfficialTranscriptDefinition.asp).

You can download a request form to take to your high school, which will help describe exactly what you need.

Next Steps After Admission

What do I do after I am admitted?

Follow the steps to enroll at www.hfcc.edu/steps.

Course Placement

What is the Course Placement?

The course placement is an assessment test designed to identify your skills in math, reading, and writing. For additional information visit the Assessment webpage.

Can I practice for the Course Placement?

HFCC offers Course Placement Prep Workshops and other helpful links to prepare you for your course placement. Please visit this page for more information: http://learnlab.hfcc.edu/placement.

Orientation

How do I sign up for Orientation?

Sign up online at www.hfcc.edu/orientation.

Choosing Classes

How do I meet with an advisor?

It’s often helpful to meet with an academic advisor, especially if you’re a new student. Advisors see students on a walk-in basis at the Welcome Center Building. For more information visit the Advising/Counseling webpage.

How do I know what classes to take?

You need to run a program evaluation using (WebAdvisor). The Program Evaluation will take the courses you have completed (if you haven't completed any, that's okay) and place them into the degree requirements. You need to complete the course work listed as “course needed.” You can also use this tool before you submit an application for graduation!

  1. Log into WebAdvisor under “students.”
  2. Click “Program Evaluation”. (Right hand side of the screen under “Academic Profile”).
  3. Choose one of the “Active Programs” or use the “What if I changed my program of study?" button and click submit.
  4. Complete courses where “1 course needed” is indicated.

How do students know what classes are offered?

You need to look at course options using WebAdvisor. Unlike using paper and waiting in line to be served, WebAdvisor lets you take the wheel, search for classes, and register for open sections real time! Here's how:

  1. Click on WebAdvisor on the main HFCC webpage – http://www.hfcc.edu. Or directly access it by going to WebAdvisor.
  2. At the bottom right hand side of the screen, click on “Search for Sections.”
  3. Enter the semester in which you are interested in viewing.
  4. Under “Subjects,” enter the course subject from the drop-down box.
  5. Under “Course Levels,” enter “CC” from the drop-down box.
  6. Under the “Course Number," enter the course number in which you are interested in viewing.
  7. You may enter additional search criteria if you desire.
  8. Click submit and all courses (open and closed) are displayed.

Using WebAdvisor

I need help with my WebAdvisor password. What do I do?

If you need help with your password, please go to the password help page.

What is my WebAdvisor user ID and Password?

You will receive a letter with your login information once you are admitted to HFCC. You can also find additional information online with WebAdvisor. Click on "What’s My Password?" in the bottom right corner.

Transferring Credits

How do I transfer credits?

We need an official transcript to grant you equivalent HFCC credit. Official transcripts are sent directly from your previous college to HFCC. Please request your previous college to send an official copy of your transcript to:

Henry Ford Community College
Transcript Evaluation
5101 Evergreen Road
Dearborn, MI 48128

For more information please visit the Transfer in Agreements webpage.

How do I know if my classes from another college will transfer to HFCC?

Visit the Transfer in Agreements page and select the college you attended.

I am transferring credits to HFCC. How long does it take for a transfer credit evaluation to be completed?

Based upon our high volume, the processing time for transfer credit evaluation and input is typically 4-6 weeks; however, we work as quickly as possible to have them completed earlier.

Registering for Classes

What are the dates when registration is open?

View the Academic Calendar for important dates on this page.

How do I register for classes?

HFCC students register online, using WebAdvisor. This can be accessed from any device that has an Internet connection.

To register, please follow these steps:

  1. Determine which courses you need. This can be done by viewing your “Program Evaluation” within WebAdvisor.
  2. Click the “Login” tab at the top. If you do not remember your username or password, please follow the prompts to access this information. Once you login:
    1. Click “Students.”
    2. Click “Program Evaluation.”
    3. Once you know which courses you need to take, click on “Schedule Planner” within WebAdvisor.
    4. Click “Term” and select the semester in which you want to register.
    5. Click “Add Courses" and select the courses you want to take (for example: MATH 110).
    6. If there are days/times you can’t take classes, click “Add Break.”
    7. Click “Generate Schedules."
    8. You will be given a list of links. Each link represents a full schedule based upon the courses, dates and times you entered. Select the schedule that works for you. Then write down the section numbers of each course and then register as follows:
      1. Return to WebAdvisor. Click “Students.”
      2. Click “Register for Sections.”
      3. Click “Express Registration.”
      4. Enter the Subject (for example: MATH), Course Number (for example: 110), Section Number (for example: 01), Term (for example: 12/FA).
      5. Click Submit and follow the prompts. You are registered!

What if a class is closed? How do I add myself to the wait list?

  • From the main “Student Menu”, select “Register for Sections.”
  • Select “Express Registration” (or “Search and Register for Sections”).
  • Enter the course information and “Submit.”
  • Under the category of “Action”, select “Waitlist”and then “Submit.”

How do I see the courses where I'm on the wait list?

Within WebAdvisor, select “Manage My Waitlist" from the Student Main Menu. Any courses for which you are on the wait list will appear.

How do I audit a course?

Complete a Course Audit Application.

Now I’m Registered – What Do I Do To Get Ready For Classes?

Where do I buy my books?

You may purchase your books, supplies, and other HFCC gear at the HFCC College Store. Visit the College Store website to order online, or to view hours and other information.

How do I get a copy of my class schedule?

You can view and print your class schedule in WebAdvisor. From the main “Student Menu”, select “My class schedule” Then select the term and click “Submit.” The student’s schedule will display. Students can print their schedule from here or select “OK” to return to the main menu.

Where are my classes located?

View your class schedule details in WebAdvisor. A campus map is available online at www.hfcc.edu/maps.

Where is my instructor’s office, phone number, email?

Search the Staff Directory. If your instructor is not listed, contact the Department that is offering the course.

Payment and Financial Aid Information

Why was I selected for verification?

Most students selected for verification are done so by the U.S. Department of Education. When HFCC receives your FAFSA, if you have been selected for verification, we cannot complete your file until the verification process is complete.

How do I know when to pay for classes?

View the Enrollment Services important dates at www.hfcc.edu/calendar.

How much does it cost to attend HFCC?

You can view tuition rates online www.hfcc.edu//tuition-and-payment. Use the Tuition Comparison calculator to compare our tuition to other schools.

Do you have a payment plan?

Yes, you can sign up for the EZ Pay plan.

What types of Financial Aid are available at HFCC?

Grants, Loans, Work Study, and Scholarships. Visit this page for more information.

How do I apply for Financial Aid?

Submit the FAFSA online at www.fafsa.gov. For more information visit this page.

I would like to check the status of my Financial Aid.

Visit www.hfcc.edu/webadvisor, or www.hfcc.edu/fa for more information.

Do I have a balance?

You can view your account activity in WebAdvisor.

How do I learn about the tuition amnesty program?

Information is available at www.hfcc.edu.

I need a Financial Aid form. How do I find the forms?

Financial Aid forms are available on the forms page.

How do I review and accept my Financial Aid award(s)?

For information on award notification and how to accept your award, visit this page.

What is a Financial Aid refund and when will I receive it?

The Office of Financial Aid will post all funds for which you are eligible to your account for payment of tuition, fees, and any bookstore purchases charged to your account. In some cases, even after payment of these costs, there may be an excess amount of funds in your account. This is your “refund.” For more details visit this page.

What is Return to Title IV?

Students who receive federal funds, including federal loans, as part of their financial aid package and who officially or unofficially withdraw from all classes during an academic term in which they enrolled may be required to return a portion of those funds. For more information visit the Return to Title IV webpage.

Can I use my Financial Aid to buy books?

Your grants, scholarships, and loans are applied to charges for tuition and fees first. If there will be a credit balance remaining after your tuition and fees have been paid, you may normally charge books and supplies related to your educational program against this potential credit balance at the HFCC College Store. For more details visit this page.

How does class attendance impact my Financial Aid?

Students must begin and continue attending their classes to be eligible for Financial Aid. Failure to do so may make the student ineligible for some or all of the Financial Aid awarded for the current semester. Visit the class attendance page for more information.

How does my full-time or part-time enrollment status impact my Financial Aid award(s)?

Your Financial Aid award is prepared based on an anticipated full-time enrollment (Fall and Winter only initially, with Spring/Summer added later in the year, if applicable). If your actual attendance is less than that (for example: part-time), your Financial Aid awards will be adjusted accordingly. Visit the award adjustments page for more information.

How is my financial need calculated for Financial Aid?

There is a general formula which the Office of Financial Aid uses to calculate the amount of aid each student qualifies for. For more information, visit the calculating need page.

What is the Financial Aid Cost of Attendance?

The Cost of Attendance (COA) is an estimate of what it costs the typical student to attend HFCC. Your cost of attendance takes into account expenses such as tuition, fees, books, transportation, and living expenses. For more information, visit the cost of attendance page.

How do I know if I will be eligible for Financial Aid?

Financial aid eligibility is determined by information provided on your Free Application for Federal Student Aid (FAFSA). For general guidelines, visit the eligibility page.

I’m applying for Financial Aid to pay for school. How do I make sure my classes are protected and I will not be de-registered?

Students are strongly encouraged to submit their FAFSA by the Financial Aid Priority Deadline. Students who meet this deadline will not be de-registered while they wait for the financial aid award to be processed. For more information, visit this page.

I was selected for Financial Aid Verification. What do I do?

The purpose of Financial Aid Verification is to verify that certain information on the FAFSA is correct. Most students selected for this process are done so randomly by the U.S. Department of Education.

We encourage students to only submit documentation that is being requested. Submitting documents that are not being requested by our office may cause a delay or temporary cancellation of your Financial Aid award(s). For more information visit the verification page.

What is the deadline to apply for Financial Aid?

Students are strongly encouraged to submit their FAFSA by the Financial Aid Priority Deadline. View the priority deadlines online at the Priority Deadline page.

What if I missed the Financial Aid Priority Deadline?

Students that miss the Financial Aid Priority Deadline are still eligible to apply for financial aid. However, they will be responsible for adhering to the posted payment deadlines by setting up an EZ Pay Installment Plan or paying for their classes in full -- by the payment deadline -- while they wait for their Financial Aid award(s) to be processed.

Can I use Financial Aid for a course I am repeating?

Financial Aid may only be used once to pay for repeated courses in which a student has previously earned credit. Financial Aid may be used multiple times for courses that need to be repeated due to credit having not been earned. Visit the course repeating page for more information.

What is the Census Date for Financial Aid?

Financial Aid adjusts awards, as required, based on a student's enrollment as of the Census Date. Specifically, this means that Pell Grant payments will be based on the number of credit hours for which a student is enrolled as of the Census Date for that semester. For more details visit the Financial Aid page and the schedule changes page.

What is Satisfactory Academic Progress?

Federal regulations require all financial aid recipients to maintain Satisfactory Academic Progress in a course of study leading toward a degree or certificate. Failure to meet one or more of the established standards of Satisfactory Academic Progress (SAP) will make a student ineligible for financial aid. Financial Aid SAP status includes all previous academic history, even if the student did not receive financial aid. Find more information on the (SAP) webpage.

How do I apply for Spring/Summer Financial Aid?

Information about Spring/Summer Financial Aid is available on this page.

I Have Been Attending HFCC and I Have Additional Questions

Where do I get my transcripts?

Requests for transcripts can be made through WebAdvisor. You can also print your own copy for personal use.

You can also visit the transcripts page for more information.

If you need a copy of your transcript for yourself, you should log into WebAdvisor and select “Transcript” under the Academic Profile header. This is considered your UNOFFICIAL transcript.

If you would like to request an official copy of your transcript sent to your employer or another institution, select “Transcript Request” and enter the required information. In fact, you can also see the status of your request by clicking on “Transcript Request Status."

How do I change my email address or mailing address?

From the main “Student Menu”, select “Address Change.” Enter the updated information and click “Submit."

How do I view my final grades?

From the main “Student Menu” page, select the semester for which a student wants their grades. Always select the “Reporting Term," then click “Submit."

I would like my parent(s) to be able to access my records at HFCC. How do I give them authorization?

Complete the Authorization to Disclose form.

When is my final exam?

Check with your instructor or go online to the final exams webpage.

What are the specific Degree Requirements at HFCC?

View degree requirements online on the degree requirements page. You can also use the Program Evaluation tool in WebAdvisor or view a list of courses required for each program at www.hfcc.edu/catalog/programs.

I need to verify my enrollment for insurance or other purposes. Who do I contact?

The Registrar's office can provide enrollment verification in a college level course. For more information, visit the enrollment verification page.

How do I know if my classes I took at HFCC will transfer to another college?

Visit the transfer out page and select the college.

I am interested in earning the MACRAO stamp. How do I find more information?

You can complete the MACRAO Stamp Request form.

How do I apply for graduation?

View more information about graduation requirements and application on this page.

I have been dropped for failing prerequisites. What happened?

Each semester the Registration and Records Office runs reports to identify students who are enrolled in but who have failed (or dropped) the prerequisites for their classes. If you have failed a prerequisite for a class you have registered for, you could be dropped.

What is the processing time for items turned in to the Registration and Records Office?

Typical processing time is listed below; however, we work as quickly as possible to complete requests earlier.

Academic Forgiveness Request 2 weeks from receipt
Authorization to Disclose Information 2 business days from receipt
Change of Program Request 5 business days from receipt
Dual Enrollment Application and Registration 10 business days from receipt
Duplicate Diploma Request 2 weeks from receipt**
Form Completion Request 5 business days from receipt
Grade Changes 5 business days from receipt
Graduation Processing 8-12 weeks after the end of the semester
Letter Request 5 business days from receipt
MACRAO Stamp Processing 10 business days from receipt
Official Transfer Credit Evaluation and Posting 2-4 weeks from receipt
Official Transcript Request 2 business days from receipt**
Tuition Appeals 6-8 weeks from receipt

**Longer if the student's records are archived

I have earned enough credits for a degree or certificate. What do I do?

You can apply for the certificate or degree. Visit the graduation requirements page for more information.

What is Academic Forgiveness?

The purpose of academic forgiveness is to allow a student who has not performed well academically in the past to have a maximum of twelve (12) credit hours of “E” grades removed from his or her GPA. Visit this page to download an application and additional information.

How do I apply for a tuition appeal?

The form is available on this page. The deadline is noted on the new Tuition Appeal Form. Processing time is approximately 4-6 weeks. Decisions are considered final.

How do I get Registration and Records forms that need to be completed?

For forms such as Veteran’s Certification Request, Letter Request, Authorization to Disclose Information Form, please visit the Registration and Records page and select which form you are interested in. Forms can be scanned and sent by e-mail to registrar@hfcc.edu or by fax at (313) 845-6464.

What are the fax numbers for various departments at HFCC?

A list of departments with phone and fax numbers is available on this page.

Academic Dismissal and Academic Probation Policy

The policy can be found on page 303 of the current catalog, which is online. This identifies the cutoff credit hours and cumulative GPA for those on academic probation and academic dismissal.

Students on Academic Dismissal:

If enrolled in Spring/Summer 2013, academically dismissed students can complete these courses. However, if you were enrolled for the Fall 2013 semester, you will be dropped. You are eligible to return Winter 2014. When you return, you are STILL on academic probation until your cumulative GPA is above the minimum of 2.0.

Students are notified of their academic dismissal and dropping from courses through U.S. mail and also through the e-mail address on file with the College.

You may appeal your Fall 2013 dismissal. You will receive an Appeal Form (both hard copy and electronically) and instructions on how to appeal and the appeal deadline.

The deadline for appeal forms and ALL supporting documentation was June 14, 2013. NO EXCEPTIONS! Late appeals are NOT accepted.

If I receive an appeal approval, how will I be notified?

You will receive an email and letter through U.S. mail with the approval and what courses you will be permitted to take.

When will I hear the decision about my academic dismissal appeal?

The notification deadline is August 15th; however, the Scholastic Review Board is working as hard as they can to have decisions made by mid-July.

How will I be notified about my academic dismissal appeal?

You will receive a letter through U.S. mail and also an email notification through the email address on file with the College.

What if I don't like the academic dismissal appeal decision? Can I appeal again?

Unfortunately, no. The decision of the Scholastic Review Board is final.

I was told my academic dismissal appeal is approved but I have to retake 3 classes. I don't want to retake those classes. Do I have to?

Yes, to keep the appeal approval, the student must follow the conditions set forth in the appeal approval.

Students on Academic Probation

Students on academic probation can have their probation period ended after making an appointment with a counselor to develop an improvement plan that will lead the student back to good standing. The counselor will notify the Office of the Registrar to remove the hold.