Industrial Distribution - Business Concentration
Provides students with the skills necessary to work in a customer-service capacity in the industrial distribution industry. The industrial distribution channel is the most efficient and cost-effective means of moving products from manufacturers to users. This program emphasizes the development of the oral and written communication skills and customer service skills required to succeed in a distribution system. This certificate program was developed in consultation with the Industrial Career Pathways organization.
- Describe the five methods of transportation and their advantages vs. disadvantages.
- Compose effective written communication for a business environment.
- Demonstrate effective non-verbal communication skills for a business environment.
- Employ effective organizational skills in a business employment.