Technical Support

Online Learning Support

If you are experiencing technical issues related to HFC's Learning Management System, complete the contact form to receive technical support, or contact us via:

  • Email: moodlesupport@hfcc.edu
  • Phone: 313-845-9663
  • On-Campus: L-309, located in the Mazzara Administration Building (Building L) on the main campus.

Login Support

If you are having login issues, please visit our HFC Universal Password Help page.

HFC Self-Service Support

HFC Self-Service is a secure web application that allows HFC students and faculty to safely access their college-related information.

Current students may use HFC Self-Service to do the following:

  • Check account balance;
  • Check financial aid;
  • Drop and add classes;
  • Obtain Username;
  • Pay for classes;
  • Register for classes (returning students only);
  • Retrieve grades;
  • View academic profile; and
  • View and print class schedules, etc.

The following options are available for help with HFC Self-Service:

HawkMail Support

Your username and password are the same as your regular HFC username and password. The following options are available for help with HawkMail:

General Questions

If you have general questions related to online learning at Henry Ford College, please contact the eLearning Division, bessette@hfcc.edu, 313-845-6433