Technical Support

Online Learning Support

If you are experiencing technical issues related to HFC's Learning Management System, complete the contact form to receive technical support, or contact us via:

  • Email: moodlesupport@hfcc.edu
  • Phone: 313-845-9663
  • On-Campus: N-001, located in the bottom level of the Campus Safety building (Building N) on main campus.

Login Support

If you are having login issues, please visit our HFC Universal Password Help page.

HFC Self-Service Support

HFC Self-Service is a secure web application that allows HFC students and faculty to safely access their college-related information.

Current students may use HFC Self-Service to do the following:

  • Check account balance;
  • Check financial aid;
  • Drop and add classes;
  • Obtain Username;
  • Pay for classes;
  • Register for classes (returning students only);
  • Retrieve grades;
  • View academic profile; and
  • View and print class schedules, etc.

The following options are available for help with HFC Self-Service:

HawkMail Support

Your username and password are the same as your regular HFC username and password. The following options are available for help with HawkMail:

General Questions

If you have general questions related to online learning at Henry Ford College, please contact the eLearning & Instructional Technologies Division, kerue@hfcc.edu, 313-845-6370.