Eshleman Library

The HFC Eshleman Library provides places to explore, research, discuss, and create new information.

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Library Research Guides

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Our knowledge base FAQ provides answers to questions about the library and the resources you can use.

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Hours during Summer Semester: 
Monday - Thursday: 8:00 a.m. - 6:00 p.m.
Located in the Library (B)
313-845-9606

Online-only hours available Fridays, 8:00 a.m. to 4:30 p.m.

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Troubleshooting access to online resources

The Henry Ford College Eshleman Library provides online research databases for students, faculty, and staff. These databases are accessible from off campus with a library barcode number.

If you need a library card or you need help, please contact a librarian.

Troubleshooting

Browser, network, website security or ISP problem (most common issues):

  • Browser issues: Try a different web browser (Firefox, Chrome, Safari). This is the most common solution. Databases such as CINAHL and Kanopy often work best in Firefox.
  • Browser cache full: Go to your browser settings and clear the history (cache) and cookies, restart your browser, and try to reconnect.
  • Browser update required: Check to ensure that your browser is up to date.
  • JavaScript and/or cookies disabled: Go to the browser settings and enable JavaScript or allow cookies.
  • Local firewall preventing use of the library proxy: This problem is common in corporate or institutional settings. Contact your local network administrator for support.
  • Internet service provider (ISP) preventing use of the library proxy: Some ISPs, especially satellite providers, may prevent the use of proxies. Contact your ISP for support.

Password problem:

Database is asking for a password other than library barcode

The library usually does not use separate login information for databases. If a database asks for a different password, it is often due to the following factors:

  • Attempting to access the database directly, rather than linking from the HFC library page. Access the resource from the Library website directly.
  • The database timed out due to inactivity. Initiate a new session using a link from the Library website.
  • The number of simultaneous users allowed under the library's contract for the database has been exceeded. Wait a few minutes, then try to access the resource again.

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