Getting Started with WebAdvisor
WebAdvisor is the web-based interface for Henry Ford's Automated Network of Knowledge (HANK) and provides many useful tools for students, faculty, support staff and administrators.
Using WebAdvisor, general college students can:
- Register, add, drop and pay for classes; and/or
- Retrieve grades; and/or
- Get updates on financial aid.
Continuing education students can:
- Enroll register and pay for classes.
- Get class rosters; and/or
- Take attendance; and/or
- Enter grades.
Staff and Administrators can:
- Get employment information.
Connecting To WebAdvisor
The address for WebAdvisor is https://my.hfcc.edu/WebAdvisor/WebAdvisor
Your communications to and from this site are protected by SSL encryption. You should see a padlock in your web browser's status bar to indicate the secure connection.
If you're having problems connecting to WebAdvisor, here is a list of common problems:
- Try retyping the address above. Notice that there is no www prior to the address.
- Try accessing the WebAdvisor through the link provided above. If you are using a printed copy of these instructions, try using the link on the HFC home page at www.hfcc.edu.
- Try again later. Your Internet Service Provider or WebAdvisor may be inaccessible at this time.
WebAdvisor is unavailable from 11 p.m. on Saturday until 3 p.m. on Sunday for weekly system backup and maintenance.
If you can connect to the site but are still having problems, check the following:
- Verify that you have the latest updates for your operating system and web browser.
- Make sure that cookies are enabled in your browser.
- Check the WebAdvisor FAQ for more information.
After you've connected to WebAdvisor, you can view HFC's schedule of classes anonymously. Beyond that, you will need to log on to the system in order to use it.
Logging on to WebAdvisor
In order to use WebAdvisor, users must first log on. Student logins are created several times daily by an automated batch process, so your WebAdvisor login should be ready soon after you complete the enrollment process. Faculty logins are created after an instructor is assigned to a current course section within the system. Staff and administrator login creation is performed manually.
What's My User ID?
Your login name is generated based on your first initial, middle initial and last name. If you did not provide HFC with a Middle Name or Initial, then it will not be part of your login. Every login on the system must be unique, so if a login with your initials and surname has already been assigned to someone else, your login will have a number after it to make it unique. This number is automatically assigned by the system.
To find your exact login, select the What's My User ID? link from the WebAdvisor Account Information page. In order to find your login name, you will need to provide your last name and either your social security number or HANK ID for identification. If you were recently added to the system and WebAdvisor cannot find your login name, please be patient. Your login should be available within 24 hours.
What's My Password?
For password information please see the HFC Universal Password page.
WebAdvisor Helpful Hints
Remember that your login and password are case-sensitive. There is a difference between uppercase and lowercase letters. Check to make sure that Caps Lock is not on before calling the IT Services Help Desk with password problems.
For security reasons, you should never use your browser's back button to return to a previous page. Always click the menu button at the top of each WebAdvisor page to return to the menu. You may experience strange results if you try to navigate backwards through WebAdvisor.
Please be patient. WebAdvisor can get pretty slow, especially when grades are due and at peak registration times. The system is designed to reject attempts to click the Submit button multiple times, and you will receive an error. After the error, you may have to wait several minutes before trying the same operation again.
Remember to Log Out and close your browser when you are done, especially if you are working from a public workstation.