The Medical (Office) Assistant is a Level II (Complex Skills) certificate designed to prepare professional multi-skilled individuals for employment in physician’s offices, medical clinics, laboratories and other ambulatory health care facilities. This program emphasizes administrative and clinical skills in the classroom and laboratory under directed practical experience in physician offices, clinics, and ambulatory care settings, teen health centers, and in the public school system.
The medical assistant must be able to demonstrate critical thinking skills in the performance of the following:
- Administrative duties include: Patient reception, appointment scheduling, and management of electronic and paper-based medical records, medical correspondence, insurance procedures, and accounts receivable and payable procedures, medical billing and coding, medical transcription, health information technology, medical bookkeeping and accounting procedures.
- Clinical duties include: Patient Assessment and Interviewing procedures, Patient Education, Measuring and Monitoring of vital signs, performance of electrocardiograms and basic x- ray procedures, administration of medication, phlebotomy, sterilization of supplies/instruments, the performance of basic laboratory test, assisting during examinations and minor surgery, and emergency preparedness procedures.
The medical Assistant program requires 36 credit hours to earn a certificate. Externships are arranged by program faculty utilizing many of the clinical agencies throughout the region.
According to recent reports from the U.S. Bureau of Labor Statistics employment of medical assistants is expected to grow much faster than the average for all occupations through 2030 as the health care industry expands because of technological advances in medicine and a growing aging population.
Employment growth will be driven by the increase in the number of group practices and other health care facilities that need a high proportion of support personnel, particularly the flexible medical assistant who can handle both administrative and clinical duties.
Information about career placement and job success is available through either the Health Careers Office or the College Placement Office.
Applicants who consider a career in medical assisting should be aware that during the course of their education and subsequent employment they are likely to working in situations where exposure to infectious diseases is possible. This is an occupational risk for all health care workers. Persons should not become health care workers unless they recognize and accept this risk. Proper education and strict adherence to well established infection-control guidelines, however, can reduce the risk to a minimum. Thorough education in infection control procedures is an important part of the medical assistant program of study.
Gloves, tubing, and other products used in patient care are frequently made of latex, although an effort has been made to convert to the use of non-latex medical products. Contact with latex products can result in an allergic reaction. Early recognition of this sensitivity is crucial to protecting health care workers. The Medical Assistant Program strongly advises that students with these allergies consult a physician for guidance on the merits of continuing in a health career.
Upon completion of the Medical Assistant Program, students graduating from medical assistant programs accredited through CAAHEP or ABHES (Accreditation Bureau of Health Education Schools) are eligible and required to sit for either of the following certification examinations for medical assistants. Each credential is equal in weight, importance and acceptance for future employment. CMAs and RMAs receive a better salary than those without credentials. Employers prefer medical assistants from accredited programs with profession al certification.
- The American Association of Medical Assistant (AAMA) offers the CMA (Certified Medical Assistant) examination. The CMA is a national certification.
- The American Medical Technologist (AMT) offers the RMA (Registered Medical Assistant) examination. The RMA credential is an international certification.
The Medical Assistant program is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of the Medical Assistant Education Review Board (MAERB).
Commission on Accreditation of Allied Health Education Programs, 1361 Park St., Clearwater, FL 33756, 727- 210-2350.
Accreditation standards require that students do not receive compensation/payment, monetary or otherwise, from any clinical site for any portion of their clinical externship (MOA 190-Medical Office Externship).
- A minimum high school grade-point average of C+ (2.5) or a minimum average score of 55 on the GED test, or a minimum college grade-point average of C (2.25) for both transfer students and Henry Ford Community College students.
- An ASSET/COMPASS score of 43/84 or successful completion of ENG 081.
- An ASSET Numerical Skills score of 40 or higher; or a COMPASS PRE-Algebra score of 39 or higher; or completion of MATH 101 or MATH 074 with a C grade or better.
- Successful completion of BCA 101 with a grade B or better, or typing proficiency of at least 30 words per minute.
Accreditation standards require that students do not receive compensation/payment, monetary or otherwise, from any Clinical site for any portion of their clinical externship (MOA 190 – Medical Office Externship). In order to begin the clinical procedures course of the MOA Program, MOA 150, students must meet the following pre-requisites:
*MOA 100, MOA 110, MOA 120, AH 100 and BIO 134 or BIO 233/BIO 234 all with a C grade or better
During the program the students will be required to submit proof of all of the following by designated program deadlines:
- Active Health Insurance coverage
- Completion of Physical Examination
- Evidence of required immunizations
- AHA, BLS for Healthcare Providers certification
- Valid driver’s license or state issued identification card with a picture
- Criminal Background Check and Drug Screen Clearance
All educational experiences are under the guidance of the MOA program. Student progress is evaluated in the classroom, laboratory and clinical setting throughout the program. Progression in the program is based upon the student meeting the following requirements:
- Adherence to the program requirements outlined in the MOA Student Handbook.
- Achievement of a minimum grade of C or better in all MOA and required courses including the last in the sequence (MOA 190).
- Maintenance of an overall cumulative grade-point average of 2.0 or better.
- All MOA courses taken at HFCC must be successfully completed within three consecutive calendar years.
Required Core Courses
Students must maintain a minimum C grade or better in all MOA required and support courses including the last in the sequence, MOA 190.
Accreditation standards require that students do not receive compensation/payment, monetary or otherwise, from any clinical site for any portion of their clinical practium (MOA 190-Medical Office Externship).