Automotive Service Management — Technical Concentration

Program Information

Degree Type: 
Associate in Applied Science
Description: 

Focuses on skills and knowledge necessary for success in automotive service management, including effective communication with customers, co-workers, and service technicians, and a strong understanding of the technologies used in modern automobiles. The automotive service industry is a growing enterprise with many variations on the service business theme. These businesses require management personnel who possess both strong automotive service knowledge and strong business management skills. Students may elect, by the selection of specific courses, to pursue either the Associate in Applied Science degree, with required automotive courses at its' core, or the Associate in Business degree, with required core courses in business.

Learning Outcomes: 
  • Develop the requisite entry level skills and knowledge for employment in the automotive Service industry
  • Demonstrate the utilization of safety hazards standards/precautions as associated with the Automotive service industry and adevelop and demonstrate the necessary skills to work safely in auto labs and service shop environments
  • Demonstrate the characteristics and standards of professionalism that contribute to an effective job performance in a manner that include behavior, appearance and punctuality
  • Demonstrate effective communication skills both in the written and verbal forms to communicate difficult and technical information to others, including fellow students, instructors and/or customers
  • Apply management theory to effectively supervise the human resources of an organization
  • Evaluate management decisions given an organization’s relationship to the external business environment
  • Creatively solve common problems in managing an organization
  • Employ computer applications to perform business activities

Degree-Specific Requirements

All students receiving an Associate Degree are required to meet Degree-Specific Requirements AND General Education Requirements. Courses listed in the Required Core and/or Required Support Courses may also be used to fulfill Degree-Specific and General Education Requirements. Developmental courses (those numbered below 100) cannot be used to fulfill these requirements.

Attention: It is the student's responsibility to review the entire program form before making course selections for registration purposes. The College recommends that students meet with an advisor or counselor well in advance of registration deadlines and before making course selections.

Degree-Specific Requirements: 

Fulfill the Required Core, Required Support, and/or Elective Courses for this program.

Minimum Number Of Credits To Graduate: 
65.0 (Including Options/Electives)

Requirements are Subject to Change

The information represented here is for the current catalog year. If you were admitted prior to this year, please check your requirements under the Program Evaluation section of WebAdvisor.

Other Information

Accreditation: 

The Automotive Technology program is certified by the National Institute for Automotive Service Excellence (ASE) and the National Automotive Technicians Education Foundation (NATEF) Board.

Year Established: 
2008
Program Code: 
AUTOSERVMGM.AAS...
Division: 
Industrial Technology
Department: 
Automotive

Contact

Industrial Technology Division • (313) 845-9656 • technology@hfcc.edu • Technology Bldg • Room: E-172
David Tillman • (313) 845-6424 • dstillman@hfcc.edu • Technology Bldg • Room: E-162M

Transfer Information

Transfer Options/Requirements: 

The College has articulation agreements and/or transfer guides to help students who want to transfer to other institutions once they have completed their studies at HFC. Articulation agreements ensure that graduates from HFC can transfer to another institution and work towards a bachelor's degree without a loss of coursework completed at HFC. Transfer guides denote the transferability of HFC coursework toward specific degree programs at other institutions. It is important that students who intend to transfer to another institution consult the appropriate articulation agreements and/or transfer guides to ensure the transferability of the courses they take to the institution they plan to attend. Articulation agreements and transfer guides are available in the University Transfer, Advising, and Career Counseling Center (313-845-9612, counseling@hfcc.edu, Learning Resource Center). Some of the institutions students enrolled in this program frequently transfer to include:

  • Davenport University
  • Eastern Michigan University
  • Ferris State University
  • Lawrence Technological University
  • Siena Heights University
  • University of Michigan - Dearborn
Career Opportunities: 
  • Service managers of automotive dealerships
  • Managers of aftermarket automotive repair and parts chain stores
  • Assistant service manager
  • Service advisor
  • Service writer
  • Service consultant
    • Diagnostic technician
    • Dynamometer technician
    • Parts manager
    • Product test technician
    • Service manager
    • Service technician