Automotive Service Management — Technical Concentration
Emphasizes automotive service technical skills and business management courses. Covers how to develop the skills and knowledge necessary for success in automotive service management, including the use of effective communication with customers, co-workers, and service technicians.
- Develop the requisite skills and knowledge for entry-level employment in the automotive service industry.
- Utilize standard industry safety protocols in service labs, dealerships, private repair facilities, and other related areas.
- Demonstrate the characteristics and standards of professionalism that contribute to an effective job performance in a manner that include behavior, appearance, and punctuality.
- Demonstrate effective written and verbal communication skills when communicating highly technical information.
- Apply management theory to effectively supervise the human resources of an organization.
- Evaluate management decisions given an organization’s relationship to the external business environment.
- Creatively solve common problems in managing an organization.
- Employ appropriate computer applications when performing business activities.
All students receiving an Associate Degree are required to meet Degree-Specific Requirements AND General Education Requirements. Courses listed in the Required Core and/or Required Support Courses may also be used to fulfill Degree-Specific and General Education Requirements. Developmental courses (those numbered below 100) cannot be used to fulfill these requirements.
Attention: It is the student's responsibility to review the entire program form before making course selections for registration purposes. The College recommends that students meet with an advisor or counselor well in advance of registration deadlines and before making course selections.
The following courses are required in this program and satisfy HFC’s General Education Outcomes for this program. Students who change their program will need to confirm in advance that they are completing all required courses for their specific program of study, including additional General Education courses. All Associate in Applied Science degrees require at least 15 General Education credits total, including at least three credit hours from each of the five areas below. For this program:
Civil Society & Culture: Complete at least one of the following:
Communication: Complete the following:
Computer Technology: Complete the following:
Critical Thinking & Information Literacy: Complete the following course:
Quantitative Literacy: Complete at least one of the following:
NOTE: For this program, General Education minimum credits: 18
Fulfill the Required Core, Required Support, and/or Elective Courses for this program.
Required Core Courses
Required Support Courses
Requirements are Subject to Change
The Automotive Technology program is certified by the National Institute for Automotive Service Excellence (ASE) and the National Automotive Technicians Education Foundation (NATEF) Board.
- Davenport University
- Eastern Michigan University
- Ferris State University
- Lawrence Technological University
- Siena Heights University
- University of Michigan - Dearborn
- Service managers of automotive dealerships
- Managers of aftermarket automotive repair and parts chain stores
- Assistant service manager
- Service advisor
- Service writer
- Service consultant
• Diagnostic technician
• Dynamometer technician
• Parts manager
• Product test technician
• Service manager
• Service technician