Automotive Service Management — Business Concentration
Provides students with a solid background for a career in the automotive service field. Covers both management skills and automotive service knowledge including effective communication with customers, co-workers, and service technicians; and technologies used in modern automobiles. Students may elect to earn either an Associate in Applied Science degree or an Associate in Business degree.
- Interpret basic financial statements
- Apply management theory to effectively supervise the human resources of an organization
- Evaluate management decisions given an organization’s relationship to the external business environment
- Creatively solve common problems in managing an organization
- Demonstrate effective non-verbal and verbal communication skills for a business environment
- Demonstrate effective written communication skills for a business environment
- Employ computer applications to perform business activities
- Develop the requisite entry-level skills and knowledge for employment in the automotive service industry
- Demonstrate the utilization of safety hazards standards/precautions as associated with the automotive service industry
- Demonstrate the necessary skills to work safely in auto labs and service shop environments
- Demonstrate the characteristics and standards of professionalism that contribute to an effective job performance in a manner that include behavior, appearance, and punctuality
- Demonstrate effective communication skills both in the written and verbal forms to communicate difficult and technical information to others, including fellow students, instructors and/or customers
All students receiving an Associate Degree are required to meet Degree-Specific Requirements AND General Education Requirements. Courses listed in the Required Core and/or Required Support Courses may also be used to fulfill Degree-Specific and General Education Requirements. Developmental courses (those numbered below 100) cannot be used to fulfill these requirements.
Attention: It is the student's responsibility to review the entire program form before making course selections for registration purposes. The College recommends that students meet with an advisor or counselor well in advance of registration deadlines and before making course selections.
Complete 15 credits from:
American Society, Events, Institutions and Cultures Outcome: Complete at least one course:
- ENG-235: American Literature Before 1900
- ENG-236: American Autobiography
- ENG-237: American Literature Since 1900
- CRJ-131: Introduction to Law Enforcement and Criminal Justice
- HIST-151: American History I
- HIST-152: American History II
- POLS-131: Introduction to American Government and Political Science
- SOC-131: Introduction to Sociology
- SSC-131: A Survey of the Social Sciences
Computer Literacy Outcome: Complete at least one course:
- ART-275: Advanced Projects
- BCA-140: Software Applications
- CIS-100: Introduction to Information Technology
- CIS-221: Instructional Technology for Elementary Teachers
- CIS-223: Instructional Technology for Secondary Teachers
- HCS-131: Computers in Health Care
- MFMT-103: Industrial Computer Application
- TAFD-115: Computer Applications for Skilled Trades
- CLT-100: Computer Literacy Test
Critical Thinking Outcome: Complete at least one non-activity based course numbered 100 or higher
Information Literacy and Written Communication Outcome: Take either English sequence:
Fulfill the Required Core, Required Support, and/or Elective Courses for this program.
Required Core Courses
Required Support Courses
Requirements are Subject to Change
The Automotive Technology program is certified by the National Institute for Automotive Service Excellence (ASE) and the National Automotive Technicians Education Foundation (NATEF) Board.
Graduates may find employment as service managers of automotive dealerships, managers of aftermarket automotive repair and parts chain stores, assistant service managers, service advisors, service writers, or service consultants.