Automotive Service Management — Business Concentration
Provides students with a solid background for a career in the automotive service field. Covers both management skills and automotive service knowledge including effective communication with customers, co-workers, and service technicians; and technologies used in modern automobiles. Students may elect, by the selection of specific courses, to pursue either the Associate in Business degree, with required core courses in business, or the Associate in Applied Science degree, with required core courses in automotive.
- Interpret basic financial statements.
- Apply management theory to effectively supervise the human resources of an organization.
- Evaluate management decisions given an organization’s relationship to the external business environment.
- Creatively solve common problems in managing an organization.
- Demonstrate effective non-verbal and verbal communication skills for a business environment.
- Demonstrate effective written communication skills for a business environment.
- Employ computer applications to perform business activities.
- Develop the requisite entry-level skills and knowledge for employment in the automotive service industry.
- Demonstrate the utilization of safety hazards standards/precautions as associated with the automotive service industry.
- Demonstrate the necessary skills to work safely in auto labs and service shop environments.
- Demonstrate the characteristics and standards of professionalism that contribute to an effective job performance in a manner that include behavior, appearance, and punctuality.
- Demonstrate effective communication skills both in the written and verbal forms to communicate difficult and technical information to others, including fellow students, instructors and/or customers.
All students receiving an Associate Degree are required to meet Degree-Specific Requirements AND General Education Requirements. Courses listed in the Required Core and/or Required Support Courses may also be used to fulfill Degree-Specific and General Education Requirements. Developmental courses (those numbered below 100) cannot be used to fulfill these requirements.
Attention: It is the student's responsibility to review the entire program form before making course selections for registration purposes. The College recommends that students meet with an advisor or counselor well in advance of registration deadlines and before making course selections.
The following courses are required in this program and satisfy HFC’s General Education Outcomes for this program. Students who change their program will need to confirm in advance that they are completing all required courses for their specific program of study, including additional General Education courses. All Associate in Business degrees require at least 15 credits total including at least three credits from each of the five areas below. For this program:
1. Civil Society & Culture: Complete one of the following:
- ASL-130: Deaf Culture and the Deaf Community
- EDU-260: History and Civics in Elementary Schools
- GEOG-132: World Regional Geography
- HIST-151: American History I
- HIST-152: American History II
- POLS-101: American Government: Democratic Participation and Civic Engagement
- POLS-131: Introduction to American Government and Political Science
- POLS-152: International Relations
- POLS-200: Introduction to Peace and Conflict Studies
- SOC-131: Introduction to Sociology
- SOC-152: Women, Men, and Society
- SOC-251: Ethnic and Racial Diversity in Society
- WR-131: Religious Traditions in the World
2. Communication: Complete the following:
3. Computer Technology: Complete the following:
4. Critical Thinking & Information Literacy: Complete one of the following:
5. Quantitative Literacy: Complete the following:
NOTE: For this program, General Education minimum credits: 15
Fulfill the Required Core, Required Support, and/or Elective Courses for this program.
Required Core Courses
Required Support Courses
Requirements are Subject to Change
The Automotive Technology program is certified by the National Institute for Automotive Service Excellence (ASE) and the National Automotive Technicians Education Foundation (NATEF) Board.
Graduates may find employment as service managers of automotive dealerships, managers of aftermarket automotive repair and parts chain stores, assistant service managers, service advisors, service writers, or service consultants.