Automotive Service Management — Business Concentration

Program Information

Degree Type: 
Associate in Business
Description: 

Provides students with a solid background for a career in the automotive service field. Covers both management skills and automotive service knowledge including effective communication with customers, co-workers, and service technicians; and technologies used in modern automobiles. Students may elect to earn either an Associate in Applied Science degree or an Associate in Business degree.

Learning Outcomes: 
  • Interpret basic financial statements
  • Apply management theory to effectively supervise the human resources of an organization
  • Evaluate management decisions given an organization’s relationship to the external business environment
  • Creatively solve common problems in managing an organization
  • Demonstrate effective non-verbal and verbal communication skills for a business environment
  • Demonstrate effective written communication skills for a business environment
  • Employ computer applications to perform business activities
  • Develop the requisite entry-level skills and knowledge for employment in the automotive service industry
  • Demonstrate the utilization of safety hazards standards/precautions as associated with the automotive service industry
  • Demonstrate the necessary skills to work safely in auto labs and service shop environments
  • Demonstrate the characteristics and standards of professionalism that contribute to an effective job performance in a manner that include behavior, appearance, and punctuality
  • Demonstrate effective communication skills both in the written and verbal forms to communicate difficult and technical information to others, including fellow students, instructors and/or customers

Degree-Specific Requirements

All students receiving an Associate Degree are required to meet Degree-Specific Requirements AND General Education Requirements. Courses listed in the Required Core and/or Required Support Courses may also be used to fulfill Degree-Specific and General Education Requirements. Developmental courses (those numbered below 100) cannot be used to fulfill these requirements.

Attention: It is the student's responsibility to review the entire program form before making course selections for registration purposes. The College recommends that students meet with an advisor or counselor well in advance of registration deadlines and before making course selections.

Degree-Specific Requirements: 

Fulfill the Required Core, Required Support, and/or Elective Courses for this program.

Elective Courses

Minimum Credit Hours: 
0.0
Minimum Number Of Credits To Graduate: 
65.0 (Including Options/Electives)

Requirements are Subject to Change

The information represented here is for the current catalog year. If you were admitted prior to this year, please check your requirements under the Program Evaluation section of WebAdvisor.

Other Information

Accreditation: 

The Automotive Technology program is certified by the National Institute for Automotive Service Excellence (ASE) and the National Automotive Technicians Education Foundation (NATEF) Board.

Year Established: 
2008
Program Code: 
AUTOSERVMGMT.AB
Division: 
Business
Department: 
Management

Contact

Business and Computer Technology Division • (313) 845-9804 • business@hfcc.edu • Technology Bldg • Room: E-211
Corinne Asher • (313) 845-9867 • casher@hfcc.edu • Liberal Arts • Room: L-325

Transfer Information

Transfer Options/Requirements: 

The College has articulation agreements and/or transfer guides to help students who want to transfer to other institutions once they have completed their studies at HFC. Articulation agreements ensure that graduates from HFC can transfer to another institution and work towards a bachelor's degree without a loss of coursework completed at HFC. Transfer guides denote the transferability of HFC coursework toward specific degree programs at other institutions. It is important that students who intend to transfer to another institution consult the appropriate articulation agreements and/or transfer guides to ensure the transferability of the courses they take to the institution they plan to attend. Articulation agreements and transfer guides are available in the University Transfer, Advising, and Career Counseling Center (313-845-9612, counseling@hfcc.edu, Learning Resource Center). Some of the institutions students enrolled in this program frequently transfer to include:

Career Opportunities: 

Graduates may find employment as service managers of automotive dealerships, managers of aftermarket automotive repair and parts chain stores, assistant service managers, service advisors, service writers, or service consultants.