FAQ’s About Our 6-week Ed2Go Online Classes

What is Ed2Go?
Ed2Go has been our education partner for online classes since 1998. Hundreds of satisfied students have taken Ed2Go online classes through the HFCC Center for Lifelong Learning.

How do online classes work?
Each class runs for 6 weeks with two interactive lessons per week. Lessons are in text format, so reading skills are essential. You download your first lesson from www.ed2go.com/hfcc after 12 pm on the first Wednesday of the course. A new lesson will be available for download every Friday and Wednesday following the first one. Assignments and interactive online discussion help you learn. Each lesson includes a short quiz, and the course ends with a final exam.

What classes are available?
For complete descriptions of all 6-week online classes, go to www.ed2go.com/hfcc and click on ‘Courses’ at the top of the page. Next click on a department names, such as ‘Digital Photography,’ to find a complete list. When you see a course that interests you, click on the title to bring up a description, software requirements, week-by-week lesson plans, instructor profile, and student reviews for that course.

I have a very hectic schedule. Will I be able to handle more than one course per month?
In a recent survey, our students told us online “first-timers” should take only one course per month. You need to get the feel of the online learning environment and learn to pace your class time to your busy family and work life.

How do I register and get started?
Getting started with a 6-week online class is a three-step process.

• Register with and pay HFCC as soon as possible and no later than the Monday before your online course begins.
• To register, copy the course number (CEWWW_ _ _ _), section number (6-digit number), cost, and course title from the list at www.ed2go.com/hfcc .
• Next, register using one of 5 convenient options. Full payment is due at the time of registration.
• Complete Online Orientation to select your choice of start date.
• Click on www.ed2go.com/hfcc, and select your class. Click on the Orientation button at the top of the page. After filling in the required information, choose your start date. Complete your orientation no later than the Monday before your class starts. If you don’t complete orientation on time, you must wait another month to start the class.
• If you enroll in more than one class, complete Online Orientation for each one.
• Print a paper copy of the orientation information.
• Your written confirmation from HFCC may show a start date that is different from the one you selected. You may ignore that date and begin your class on the date that you selected.
• Start your class.
• After you complete your orientation, we will verify your HFCC registration and fee payment the week the class begins, so you can download your first lesson.

Can I go to the library to use their computers for this class?
Usually, public libraries have set time limits for student use of computers. You won’t have adequate time to download your lessons, use the chat room, or write to your instructor in the time allotted.

Do I need special software on my computer to take an online course?
All classes require that you have Internet access, an email address, and an up-to-date Web browser such as Netscape, America Online (version 4.0 or higher), Internet Explorer (version 3.0 or higher ), or FireFox . To determine whether a specific course has additional hardware or software requirements, click here and select your area of interest/department name. Then select your course, and click on the course title. Notice that the requirements are listed right after the course description. If your hardware/software doesn’t meet the requirements, don’t enroll in that class.

How long to I have to complete a lesson?
You may download a lesson any time of the day or night for 10 days after it is posted to the website. You must complete the quiz in each lesson and any additional hands-on assignments within 10 days after the lesson has been posted. Additional time may be available on request.

What if I need help with a course?
Tutorials, demonstrations, and reference materials are available online. At your convenience, you may also post questions at the online discussion area for answers from your instructor and/or fellow students.

Will I receive a completion letter?
When you submit your final exam online, you will be immediately notified if you passed, at which time you may download your letter of completion.

What if I don’t like the class?
We want you to be satisfied. In the online class doesn’t meet your needs, you may obtain a full refund by sending us a letter or email (CL2-4Life@hfcc.edu) no later than the end of the first week of class.

What if I have more questions about Ed2Go?

Visit the Ed2go website at www .Ed2go.com/hfcc or email us at berryman@hfcc.edu or call 313-317-1500 for assistance.

Requirements:

• Internet access, e-mail, Netscape or Internet Explorer web browser.
• Select the specific date and month that you wish to begin class when you register at the Ed2go website www.ed2go.com/hfcc .
• If you would like to purchase the educational version of software related to this course (if applicable), you may do so at the HFCC College Store or by visiting their website at www.collegestore.hfcc.edu .
• You should complete a short on line orientation BEFORE NOON on the course start date. To complete your orientation or for more details visit: http://www.ed2go.com/hfcc .
• You must score 80 or higher on the final exam (online) to successfully complete the course. You may only take the exam once.
• If you have questions about this course, please contact the online coordinator at berryman@hfcc.edu .